How can I stop receiving marketing from William Hill?
William Hill marketing emails and texts are only sent to customers who have subscribed to the service. If you want to opt-out or change your preferences, you can:
- Manage your marketing preferences within your William Hill account
- Or opt-out from our promotional emails by clicking on the 'unsubscribe' link at the bottom of a William Hill email you've received
- Or to opt-out of text offers and promotions, just text the word 'STOP' to 80006
- Opt in or out of push notifications
Managing your marketing preferences within your William Hill account:
We’re in the process of releasing our new version, so the steps may differ slightly depending on which version you see. Please choose from the options below:
- How do I opt out of email/SMS/calls on the NEW sportsbook website?
- How do I opt out of email/SMS/calls on the OLD website?
- How do I opt out of email/SMS/calls on the app?
How do I opt out of email/SMS/calls on the new sportsbook website?
1. Login and click on the balance icon at the top of the page:
2. Click on 'My Account':
3. Click on 'Personal Details':
4. Select the 'Marketing' tab (see below image). If you no longer want to receive marketing, just untick the options (call, email or SMS) individually or click on the slider to deselect them all. Your new preferences will automatically save.
How do I opt out of email/SMS/calls on the old website?
1. Login and click on the balance icon at the top of the page:
2. Click on the 'Preferences' tab to find your 'Update account preferences' section.
3. If you no longer want to receive marketing, just untick the options (email, SMS or call) individually or click on the slider to deselect them all.
4. Click on 'Update marketing information' to save your changes:
How do I opt out of email/SMS/calls on the app?
1. Login and click on the balance icon at the top of the page:
2. Click on the 'Preferences' or 'Personal Details' section.
3. If you no longer want to receive marketing, just untick the options (email, SMS or call) individually or click on the slider to deselect them all.
4. Click on 'Update marketing information' to save your changes:
Preferences for receiving push notifications on your phone are managed within your phone's settings. Please click here for a guide to help you.