Betting Query

Settlement usually takes no longer than 30 minutes, however on some occasions it may take slightly longer. This is because we are unable to get an official result, a loss of feed from our provider or just a technical error...

Click 'Read more' to know more about Rule 4 deduction.

Click 'Read More' to find out how you can check and use your free bet tokens.

Although we make every effort to ensure all Live In-Play and Notifications displayed are correct, information (such as score and time of game) is intended to be used as a guide and we assume no liability in the event of any information being incorrect...

A betting market may be suspended when something of significance occurs, or is likely to occur, during an event. In the case of football, examples of this may (but won't always) be: A goal Possible red card Possible penalty 85 minutes of play being completed Price of one of the teams being shorter than 1/25000 Feed from our third party service providers failing, etc...

Click 'Read More' to find out the Frequently Asked Questions about Lottery betting.

Tote Betting can be found under Horses Racing, then click on Tote tab...

Click 'Read More' to find out about our Cash Out feature.

Click 'Read More' to find out about our Best Odds Guaranteed promotion for UK customers.

A placepot bet requires you to pick at least one selection to place in all of the first 6 races at a particular meeting. If one or more of your selections fails to place, the bet will be a loser. Placepot betting is available from the 'Tote' tab of the Horse Racing page...