UK BANK HOLIDAYS (DELAYED WITHDRAWALS): We'll resume processing withdrawals on the 22nd of April due to the following:

  • Bank holidays: 18 and 21 April
  • Weekend: 19 and 20 April

You can check our withdrawal timescales to help you plan your transactions accordingly.

Why can't I withdraw using my debit or credit card?

Why can't I withdraw using my debit or credit card?

List of BINs ( Bank Identification numbers) available for Mastercard withdrawals.

You may need to provide identification before your withdrawal can be processed. Click here for information.

Still looking for answers? Contact Us
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