How to Use our Android App
- How do I download the app?
- How do I login/logout?
- How do I update my login Preferences?
- How do I redeem a free bet on Mobile?
- How do I find my settled and open bets?
- How do I use Cash Out?
- How do I use Bet Search?
- How do I find my way round Horse Racing?
- How do I find my way round Football?
To download our Android app, click here. Or you can download it from the Play Store (only available in the UK).
The minimum version of Android required for this app is 5.0.
To login to your account, enter your username and password, then click on Login. You can also enable Auto-login option here (the app will store your username and password and then automatically log you in when the app is opened in the future)
In addition to Auto-login you can choose to use Pin login ,only remember your username or not to remember any login details from My Account Menu.
To change this tap on Balance Icon at the top of the screen.
Then click on Login Preferences and choose the option you wish to update to.
Log out
If you have Auto-Login option enabled there is no need to log out of the app, but if you wish to clear your login credentials then select 'Don't save my details', you will then get a warning message that your credentials will be cleared if you proceed.
How do I redeem a free bet on Mobile?
If a free bet token has been credited to your account, the option to redeem it will appear at the bottom of your bet slip the next time you add a selection to the bet slip.
Using the drop down menu select the free bet token and place your bet as normal.
Your Free Bet Token will then automatically be used to pay, or part pay, for your requested bet.
Your free bet will be used on the first bet on your betslip when placing multiple bets, as your free bet cannot be split.
Free Bet Redemption Rules
- Free bets can be spent on bets as per promotional Terms and Conditions.
- Free bet tokens are non-refundable. Free Bet stake not included in any winnings. The Estimated Back on the Bet Slip and the Bet Receipt indicate Backs with stake.
- A free bet token cannot be partially redeemed. If you attempt to place a bet for lesser total stake than the value of your free bet token, you will not receive any further free bet tokens.
- Free Bet Tokens are valid for 4 days unless otherwise stated in the Expiry section within the 'Free Bet & Bonus' details of 'My Account'.
- Free bets cannot be redeemed on any other online product (Poker, Casino, Vegas, Live Casino, Bingo, Scratchcards, Games).
- Redeemed free bets will not qualify for any future free bets. Qualifying bets must be placed from the customer funded balance.
- Redeemed free bets with value of £1 or more will count toward qualification to view streamed events.
- Cash Out may be affected if your bet triggers a free bet promotion. See individual promotional terms for details.
All open sportsbook bets will be shown on the new open bets tab, with the amount of bets shown in brackets.
When Cash Out is available, the button is displayed next to the amount.
Cashing Out a bet is a simple matter of clicking on the button. You'll then be asked to confirm your Cash Out.
The bet receipt will be shown for a short period before leaving your Bet Slip.
When the Cash Out value is gold, you'll be cashing out for more than your stake and making a profit.
When the Cash Out value goes to £0.00, the Cash Out button will be greyed-out and you won't be able to Cash Out your bet.
When the Cash Out value is available, you can Cash Out part of your bet and let the remaining amount run by clicking on the slider icon next to Cash Out tab.
Click here for more info on this feature.
How do I find my settled and open bets?
Click on the balance icon, then select to view your open bets or settled bets.
On your account statement you can set the date range from the options listed; Last 24 hours, last 7 days, last 30 days or set to view a specific date range. Then click vew transactions. You can then use the top menu to filter the transactions you wish to look at from the options given; All, Payments, Bonuses,Open Bets, All Bets, Settled Bets, Vegas, Macau, Casino, Live Casino, Games, Bingo, Poker, Lotteries.
To view Net Deposit information click on "Show net deposits information" tab
To view Net Deposit information for the previous day, 7 or 30 days just click on the time frame then Send me my net deposit to receive an email within 24 hours to your registered email address or select View account lifetime net deposit to view the amount on screen.
Once you have selected Horses from from the menu at the top of the page, the buttons on the top menu offer you different ways to find your bet.
Simply select if you want to look at All Races for a meeting or select the race time to view the card for that race or result if the race has run.
Meetings will give you quick access to todays meetings aswell as highlighting which races you have qualified to watch on WHTV.
Meeting markets
Metting markets will give you access to Popular Markets, Distance Markets, Favourite Markets, Jockey Markets etc.
Next Off
The next 5 races off will be shown on the Next Off button.
All future races are shown in the ante post tab.
Tote
Tote betting can be accessed here.
Top Bets
Here you will find Horse Racing Top Bets
#YourOdds
All jockey, festival, horse and trainer specials that we offer along with top jockey, top trainer and #YourOdds Horse Racing Specials markets are found here.
Naps Table
The William Hill Radio Naps Table is updated daily by 11am and gives you the best bets ahead of the day's racing.
International Pool Betting and Virtual Horse Racing can also be accessed here.
Match bets give you the opportunity to select which of the two horses will achieve the best finishing position in the given race. Match bets are presented by meeting and will be available shortly before the meeting starts. Multiple selections can be added to your bet slip from this page.
Once you have selected 'Football' from the menu at the top of the page, the buttons on the top menu offer you different ways to find your bet.
Highlights
Highlights is the first place to look for our featured football betting opportunities, including:
Forthcoming big matches and a list of all todays matches
Competitions gives you quick access to betting opportunities from football leagues and cup competitions from around the world. Simply select your region and then choose the relevant league displayed underneath.
Or use (A-Z) tabs for a quick navigation to the league you are looking for.
Once you've clicked on the league or cup of your choice, select the match.
You will now see all the available markets for that competion. Use top arrows to select the market for a quick navigation.
Outrights will give you quick access to all available outright markets. Just click on the Outrights tab and select the league.
Daily List
The page will list the current day's matches by default
The rest of the day's matches will be listed below, sorted by competition then by start time. For example, on a Tuesday, Champion's League matches would be first, listed in kick-off time order, then English Championship matches would be listed and so on. Use the tiles at the top of the match list to jump to that day's matches.
In-Play
The page will list the current day's live matches. Once you click on the match, you will be presented with a scoreboard which shows the game's stats. All Sports In-Play can also be accessed from the sports home page.
Coupons
Our coupons give you easy access to popular groups of matches.
