GRAND NATIONAL SITE QUEUEING SYSTEM: A queueing system will be in place during the 16:00 main race to manage our site's traffic and enhance efficiency.

We highly encourage to place your bets in advance so you don’t miss them out later.

Click HERE for more details.


Visit our one-stop page HERE for some Frequently Asked Questions (FAQs) around our festival tips, promotions and more!

What withdrawal options can I use?


Here are the available withdrawal options for your use:

 

Cards: Debit | Credit

Online: E-Wallets

Others: Cash TransfersFAQs


  • If your balance is lower than the minimum withdrawal amount for that payment method, you must withdraw the remaining amount.
    • Example: the minimum withdrawal for bank transfer is £25 but your current balance is £20.50., you must withdraw it all.
    • If you attempt a partial withdrawal of £20.00, it will be invalid.
  • Sometimes Mastercard doesn't allow withdrawals back to your card. We may ask for your bank details so we can get the funds back to you. 
  • Since July 2022, customers can now use Revolut to withdraw funds from their account.

Debit Cards

Payment Method

Minimum/Maximum amount per transaction & timescale

 

  • Available for all countries

Minimum: £5

Maximum:

a. Visa, Mastercard, Maesto: £33,000

b. Postepay: £99,000

 

Timescale: 30 mins to 4 hours for Visa Direct

*Other debit cards may take up to 1 to 3 working days

  • For more information about debit cards, CLICK HERE.

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Credit Cards (for Non-UK and Irish Customers)

Payment Method

Minimum/Maximum amount per transaction & timescale

 

  • Available for all Countries (except UK and Ireland)

 Minimum: £5

Maximum:

a. Visa & Mastercard: £33,000

b. Diners Club: £99,000

 

 Timescale: 30 mins to 4 hours for Visa Direct

*Other credit cards may take up to 1 to 3 working days

  • For more information about credit cards, CLICK HERE.

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E-wallet

Payment Method (Click on the image for more information)

Minimum/Maximum amount per transaction & timescale

 

  • Available for: UK, Ireland, Spain, Italy, Gibraltar, Jersey

Minimum: £10

Maximum: £5,500

 

Timescale: Same day

 

 

  • Check country availability here

Minimum: £5

Maximum: £80,000

 

Timescale: Same day

 

Image

 

  • Check country availability here

Minimum: £5

Maximum: £25,000

 

Timescale: Same day

 

 

  • Check country availability here

Minimum: £5

Maximum: £300,000

 

Timescale: Same day

 


Cash Transfer

Payment Method (Click on the image for more information)

Minimum/Maximum amount per transaction & timescale

 

  • Available for most countries with exemptions here.

Minimum: £25

Maximum: £100, 000

 

Timescale:

3 to 5 working days via Bank Transfer

 

NOTE: If haven't receive within the above timeframe, allow 10 working days before contacting our Customer Service Team.

  • For more information, click here.
  • Available for UK only

Minimum: £5

Maximum: £33,000

 


FAQs

 

What are the timescales for reversing my withdrawals?

A: For non-UK customers: You'll be able to reverse your withdrawal request while it's still showing as 'pending'.

  • Click HERE for more details.


Can I opt out of being allowed to reverse a withdrawal?

A: Yes. Please contact our Customer Service Team who will apply this restriction to the account.


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Still looking for answers? Contact Us
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