UK BANK HOLIDAYS (DELAYED WITHDRAWALS): We'll resume processing withdrawals on the 22nd of April due to the following:

  • Bank holidays: 18 and 21 April
  • Weekend: 19 and 20 April

You can check our withdrawal timescales to help you plan your transactions accordingly.

Why are the returns for my bet lower than I expected?

There are a number of factors which can affect the returns on a bet. For example:

  • If your bet has been placed using a free bet then your free bet stake not included in any winnings. The estimated return on the Bet Slip indicates returns with stake.
  • A Rule 4 deduction could apply to a horse race if there have been withdrawn runners. Our Results Page will show information regarding Rule 4 deductions.
  • A Dead Heat could apply to a race or event where two or more competitors tied. Our Results Page will show the finishing positions so you can tell if there has been a tie.
  • The price shown on your bet details may be a decimal price, which indicates the potential returns including your stake. For example, if the price shown for your selection is 4.00, it is a decimal price equivalent to 3/1.
Still looking for answers? Contact Us
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