Why can't I withdraw using my debit or credit card?
Why can't I withdraw using my debit or credit card?
Problem |
Solution |
I have a Non-UK Mastercard |
You can only withdraw back to Mastercard if you have recently registered/used your card with any of the BINs (Bank Identification Numbers) listed in the below table and providing you haven't previously withdrawn to this card via Bank Transfer. If you are unable to withdraw back to Mastercard, please use Bank Transfer to withdraw your funds. |
I can't withdraw using my Diners Club. |
Withdrawals cannot be processed to a Diners card. Please use Bank Transfer to withdraw your funds. |
List of BINs ( Bank Identification numbers) available for Mastercard withdrawals.
Country |
BIN |
Austria |
526624, 544990 |
Switzerland |
510197, 530826 |
Netherlands |
522078, 524886 |
Ireland |
543267, 542523 |
You may need to provide identification before your withdrawal can be processed. Click here for information.