Troubleshooting

If you experience technical difficulties while using our site, we recommend clearing cookies and temporary internet files...

If your IP address has been blocked here are a few things you can check... We suggest doing an IP trace (if you are unsure what your current IP is, please go to ( http://whatismyipaddress.com ), and then verify which country your connection is being routed to by using Maxmind ( http://www...

There are a few errors that can happen when you trying to log in. Click here to check further.

 If you're using Google Chrome Select 'Settings'. Then click show advanced settings at the bottom of the page. Under 'Privacy' click on 'Content settings'. In the 'Pop-ups' section chose 'Allow all sites to show pop-ups' or if you click 'Manage exceptions'...

We do all that we can to avoid errors but on occasion an obvious error (known as a "palpable error") may occur. Palpable errors may include, but are not limited to, omissions in respect of the announcing, publishing or marking of prices, handicaps, place terms, runners or results that occur despite our every effort to ensure total accuracy...