GRAND NATIONAL SITE QUEUEING SYSTEM: A queueing system will be in place during the festival to manage our site's traffic and enhance efficiency. We highly encourage to place your bets in advance so you don’t miss them out later. Click HERE for more details.


Visit our one-stop page HERE for some Frequently Asked Questions (FAQs) around our festival tips, promotions and more!

Why has my bet not been settled?

Settlement usually takes no longer than 30 minutes, however on some occasions it may take slightly longer. This is because we are unable to get an official result, a loss of feed from our provider or just a technical error.

If this happens, we will be working extremely hard to make sure we settle your bet as soon as we can.

It's important your bets are settled quickly and we aim to settle In-Play bets during the event as soon as the market result is known and all other bets on confirmation of the official result.

Still looking for answers? Contact Us
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