Forgot/Lost Login Details
Forgotten your login details or want to reopen a closed account?
- Just click here and enter your registered email address or username, and press the yellow button.
- This will send you a temporary password reset email with your username, which will then enable you to reset your account's password.
- Just allow a few moments to receive the email and check your junk mailbox, just in case.
- Your password reset link will expire after 20 minutes.
NOTE: If the email address you registered with us is no longer in use, contact our 24/7 Customer Service Team so we can help further in resetting your password.
To check the step-by-step process per device, just click on the tabs below:
NOTE: For a clearer view of the screenshots below, right click on an image and click 'Open image in new tab'.
- You can also watch our video to see how it works by clicking HERE.