Forgot/Lost Login Details


Forgotten your login details or want to reopen a closed account?


  • Just click here and enter your registered email address or username, and press the yellow button.
  • This will send you a temporary password reset email with your username, which will then enable you to reset your account's password.
  • Just allow a few moments to receive the email and check your junk mailbox, just in case.
  • Your password reset link will expire after 20 minutes.

NOTE: If the email address you registered with us is no longer in use, contact our 24/7 Customer Service Team so we can help further in resetting your password.


To check the step-by-step process per device, just click on the tabs below:

NOTE: For a clearer view of the screenshots below, right click on an image and click 'Open image in new tab'.

 

 

  • You can also watch our video to see how it works by clicking HERE.

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