New feature: My Bets
We've got a new feature for you: My Bets.
It's now available on both the website and the app.
- What is the 'My Bets' feature?
- Where do I find the 'My Bets' feature?
- How does the 'Open' section work?
- How does the 'Settled' section work?
- How does Cashout work?
What is the 'My Bets' feature?
It enhances the old 'Open Bets' feature.
It still includes open bets, but also has a new 'Settled' tab giving you easy access to your settled bets for the last 48 hours (and then click on ‘View full bet history’ to go to your account section and see your full history).
Where do I find the 'My Bets' feature?
It's beside your betslip, as shown in the images below:
On desktop: You'll find it in the bottom right corner:
On mobile/app: It's where 'Open Bets' used to be, at the bottom:
How does the 'Open' section work?
Step 1: When you first click in, your open bets are expanded by default (see below image).
To collapse a bet, click on the chevron beside it.
Step 2: Click on 'Bet information' for more information including the bet reference number and the date and time of bet placement:
Step 3: New coloured indicators (see below image) show the status of each selection - open bet, won, in-play, void or lost:
Step 4: For in-play bets with a live scoreboard, the current score info will show (see below image), and you can click on the score to go to the full in-play scoreboard on the event page.
If a scoreboard isn't available, the selection will just have a 'Live' label.
Step 5: For tennis bets, the in-play scoreboard will show the current match score in full:
How does the 'Settled' section work?
Step 1: Click on the 'Settled' tab , and you'll see all your settled bets for the last 48 hours (see below image).
Step 2: New coloured indicators show the status of each selection: won, void or lost.
Step 3: On bets where a free bet was used, the gift box icon will show.
Step 4: To expand the bet details and see the bet reference number (and free bet details, if applicable), click on the chevron beside the specific bet.
Step 5: To see more than 48 hours history, click on 'View full bet history' and you'll be taken to your account section.
