Source of Funds
Upload Documents | Open Banking | FAQs | Retail - Source of Funds
Uploading Documents
As part of our commitment to make your gambling experience safer, we need to verify your source of funds. This is an important step to make sure you always have enough funds when you play with us.
Here’s what you can provide:
-
Latest P60
- Wage slip dating last 3 months
- Latest tax return
- Any other documents that you use to fund your gambling
FAQs
Why is Source of Funds Important?
William Hill is committed to responsible gambling and your safety. We want your experience to be enjoyable and lessen any harm that it may bring to you.
This means that we may ask you for further information from time to time about your personal details regarding source of funds.
If you have any questions, you can send us an e-mail: arteam@willhill.com.
What if I Don't Provide Source of Funds?
Since source of funds is a requirement, we will reach out to you for a reminder on when you can submit it in case you missed it the first time.
If we haven’t received the requested documents on the said date, then a temporary suspension will be applied to your account. You'll also be given restricted access to your account including but not limited to placing future bets and withdrawing your funds.
What's the Process for Retail?
You'll be asked to provide documents or ID via a letter in our Retail branches. To know more, click here.
If you have any questions regarding the letter given to you, please contact shophelp@williamhill.co.uk and quote the reference number found on the letter so we can assist you.