Ireland customers - Credit Card Restrictions

 

What does this mean?

A: As a result of changes made by a bill to ban the use of credit cards, we'll soon stop accepting deposits from credit cards. This will take effect as of 16th February 2022.

  • We are removing the option to deposit via credit card for all customers registered as living in Ireland - even if your credit card is issued by a non-UK bank.
  • All operators in Ireland will be preventing credit card deposits in line with the new regulations.

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When will you stop accepting depositis via credit cards?

A: Credit Cards - from 16th February 2022 you'll no longer be able to deposit to your account by credit card. 

PayPal - PayPal have already started to phase in the change, but as of 16th February 2022 nobody will be able to deposit via PayPal using funds from a credit card.

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What do I need to do if I only had a credit card registered to my account?

A: Just log in to your William Hill account and add another payment method, such as a debit card or Bank Transfer.

Your credit card will no longer show as a deposit option, and your new method will automatically become your default.

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Can I still use the balance I already deposited using my credit card?

A: Yes, you can still play with those funds - but you won’t be able to use your credit card to deposit anymore.

The same applies for any balance you already deposited through a credit card-funded Paypal account.

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Will I still be able to withdraw back to my credit card?

A: Yes, it'll work the same it does now - so if your deposit came from a credit card (or credit card-funded PayPal account), you'll still be able to withdraw back to the same method.

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How will I withdraw if my registered credit card has expired?

A: If the credit card you used to deposit with has expired, you'' be able to withdraw via bank transfer to a bank account in your name.

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Will you delete my credit card from my account?

A: No, we won't. That way you can still use your credit card to withdraw (while the card is valid).

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