Bonus Vault
Q: How does this promo work?
A: Play your favourite or any online slot/table games you wish (except Casino and Bingo) and you're already in it to win big! Just make sure you place a stake of at least 1 pound.
Q: Do I need to opt-in?
A: There's no need to opt-in. Once you start playing, you're already qualified to win the bonus vault.
Q: How do I claim my prize?
A: A pop-up message will show. Click on "Claim Now" to automatically get your winnings. Make sure to claim it within the day. It will immediately reflect on your account balance.
If you want to check your winnings, click on your account information and select 'My Transactions'. Choose your win only transactions and find those under Bonus Vault.
Q: What happens if I'm unable to immediately claim my prize?
A: If you accidentally closed the pop-up message, it's okay. It will show when you play again.
If you can't click the claim button, try restarting the game and it should appear properly.
Q: Why haven't I got any bonus after playing for a long time?
A: Winners are selected randomly. Keep playing for more chances of winning!
Q: Can I claim my winnings the next day?
A: Unfortunately, you can't claim it anymore.
Prizes refresh every midnight and entries reset to zero - so make sure you claim your winnings before midnight!