Deposit Limits Explained
Customer-set deposit limits are designed to help you gamble safely.
Net Deposit Limits
At William Hill UK, we use Net deposit limits. This means your limit allows you to deposit the set amount plus anything you have withdrawn.
Here's an example of how that works:
- Let's say your Deposit Limit is £100 a month and you deposit £50.
- You win £50, so your account now has £100 in it.
- You later withdraw £50.
- This means you still have £100 before you hit your Deposit Limit
This is because you’re playing with money you won, and your net Deposit Limit is still £100.
- Your daily limit is over 24 hours.
- A weekly limit is over a period of 7 days.
- The monthly limit looks back to the same date of the previous month.
If you have more than one limit set, it will always be the most restrictive limit which takes priority.
For example, you set a daily deposit limit of £50, and a Weekly limit of £100.
On Monday you deposit and wager £50, and another £50 on Tuesday. On Thursday you try to deposit another £50. Although by your daily limit you still have £50 available, you will be prevented from depositing more because you have reached the £100 Weekly limit.
If you would like to check out how much you can deposit, please click here to visit your deposit tracker.
1. Through Safer Gambling Feature
When changing your amount limit, take note of the following timeframes:
Decreasing your limit = Immediate.
Increasing your limit = A 24-hour cool-off period will be set. After 24 hours, you'll need to confirm the increase and then it will take effect.
What if there's an error in setting my limit?
If you can't find the limit that's right for you, our team is more than happy to set up a new limit for you.
NOTES:
- We can’t apply deposit limits to deposits made by Bank Transfer.
- Customers returning from Self Exclusion or GAMSTOP Exclusion may decrease their deposit limit at any point. Any increase requests when returning from Exclusion will be subject to review for approval.