Deposit Limits Explained

Customer-set deposit limits are designed to help you gamble safely.

Limits can be set on a daily, weekly or monthly basis.

How It WorksChanging Deposit Limits


IMPORTANT: Net deposit limits are available for UK customers only.  For Non-UK deposit limits, click HERE.


Net Deposit Limits


At William Hill UK, we use Net deposit limits. This means your limit allows you to deposit the set amount plus anything you have withdrawn.

Here's an example of how that works:

  • Let's say your Deposit Limit is £100 a month and you deposit £50.
  • You win £50, so your account now has £100 in it.
  • You later withdraw £50.
  • This means you still have £100 before you hit your Deposit Limit

This is because you’re playing with money you won, and your net Deposit Limit is still £100.

Net Deposit Limit Periods
 
  • Your daily limit is over 24 hours.
  • A weekly limit is over a period of 7 days.
  • The monthly limit looks back to the same date of the previous month.

If you have more than one limit set, it will always be the most restrictive limit which takes priority. 

For example, you set a daily deposit limit of £50, and a Weekly limit of £100. 

On Monday you deposit and wager £50, and another £50 on Tuesday. On Thursday you try to deposit another £50. Although by your daily limit you still have £50 available, you will be prevented from depositing more because you have reached the £100 Weekly limit. 

If you would like to check out how much you can deposit, please click here to visit your deposit tracker.


Changing Deposit Limits

You can access your deposit limit page in the following ways:
 

1. Through Safer Gambling Feature

2. Through Deposit Tracker

3. Through Deposit Button

When changing your amount limit, take note of the following timeframes:

Decreasing your limit = Immediate.

Increasing your limit = A 24-hour cool-off period will be set. After 24 hours, you'll need to confirm the increase and then it will take effect.

What if there's an error in setting my limit?

If you can't find the limit that's right for you, our team is more than happy to set up a new limit for you.

 

NOTES:

  • Customers returning from Self Exclusion or GAMSTOP Exclusion may decrease their deposit limit at any point. Any increase requests when returning from Exclusion will be subject to review for approval.
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