Safer Gambling Tools
Gaming can be harmful if it isn't controlled.
The 'Safer Gambling' section of your account gives you access to a number of options to help you stay in control.
We’re in the process of releasing some changes to our Safer Gambling tools, so what you see may vary a little depending on which site or device you're using.
Please choose from one of the options below:
- Where do I find my Safer Gambling tools on the new Sportsbook website?
- Where do I find my Safer Gambling tools on the Gaming sites?
- Where do I find my Safer Gambling tools on the App?
Where do I find my Safer Gambling Tools on the new Sportsbook website?
1. Login and click on the balance icon at the top of the screen:
2. In the dropdown menu, click on 'Safer Gambling':
3. This takes you into 'Safer Gambling Tools' (see below image), where you can:
- Set and update Deposit Limits (the maximum daily, weekly or monthly amount of money you can deposit into your account). Click here for more info on deposit limits.
- Set a time period for reminders to appear during gaming activity under 'Gaming Time Reminders', to help you track how long you've been playing. Click here for more info on gaming time reminders.
- Block access to your account by taking a Time Out. Click here for more info on time outs.
- Or if you feel you need a longer break, you can choose a full Self-Exclusion of between 6 months and 5 years. Click here for more info on self-exclusion.
- You also have an option to close your account indefinitely under 'Account Closure'. Click here for more info on closing your account.
Where do I find my Safer Gambling Tools on the Gaming sites?
1. Login and click on the balance icon at the top of the screen:
2. In the dropdown menu, click on 'Gambling Controls':
3. This takes you into 'Account Controls' (see below image), where you can:
- Set and update Deposit Limits (the maximum daily, weekly or monthly amount of money you can deposit into your account). Click here for more info on deposit limits.
- Set a time period for reminders to appear during gaming activity under 'Session Time Reminders', to help you track how long you've been playing. Click here for more info on session time reminders.
- Block access to your account under 'Gambling Controls' if you want to stop gambling. You can choose a Short Time Out (click here for more info), or if you feel you need a longer break you can choose a full Self-Exclusion (click here for more info) of between 6 months and 5 years.
- You also have an option to close your account indefinitely under 'Account Closure'. Click here for more info on closing your account.
Where do I find my my Safer Gambling tools on the App?
1. Log in, click on the balance icon and select the 'Account Controls' section:
2. This takes you into 'Account Controls' (see image below), where you can:
- Set and update Deposit Limits (the maximum daily, weekly or monthly amount of money you can deposit into your account). Click here for more info on deposit limits.
- Set a time period for reminders to appear during gaming activity under 'Session Time Reminders', to help you track how long you've been playing. Click here for more info on session time reminders.
- Block access to your account under 'Gambling Controls' if you want to stop gambling. You can choose a Short Time Out (click here for more info), or if you feel you need a longer break you can choose a full Self-Exclusion of between 6 months and 5 years (click here for more info).
- You also have an option to close your account indefinitely under 'Account Closure'. Click here for more info on closing your account.
