What withdrawal options can I use?
- If your balance is lower than the minimum withdrawal amount for that payment method, you must withdraw the remaining amount.
- Example: the minimum withdrawal for bank transfer is £25 but your current balance is £20.50., you must withdraw it all.
- If you attempt a partial withdrawal of £20.00, it will be invalid.
- Sometimes Mastercard doesn't allow withdrawals back to your card. We may ask for your bank details so we can get the funds back to you.
- Since July 2022, customers can now use Revolut to withdraw funds from their account.
- Starting June 2025, we only accept ecoPayz deposits & withdrawals from the following countries: Canada, Japan, South Korea, and Taiwan. For alternate payment methods, you can choose here.
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Payment Method |
Minimum/Maximum amount per transaction & timescale |
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Minimum: £5 Maximum: a. Visa, Mastercard, Maesto: £33,000 b. Postepay: £99,000
Timescale: 30 mins to 4 hours for Visa Direct *Other debit cards may take up to 1 to 3 working days |
- For more information about debit cards, CLICK HERE.
Credit Cards (for Non-UK and Irish Customers)
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Payment Method |
Minimum/Maximum amount per transaction & timescale |
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Minimum: £5 Maximum: a. Visa & Mastercard: £33,000 b. Diners Club: £99,000
Timescale: 30 mins to 4 hours for Visa Direct
*Other credit cards may take up to 1 to 3 working days |
- For more information about credit cards, CLICK HERE.
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Payment Method (Click on the image for more information) |
Minimum/Maximum amount per transaction & timescale |
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Minimum: £10 Maximum: £5,500
Timescale: Same day |
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Minimum: £5 Maximum: £80,000
Timescale: Same day |
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Minimum: £5 Maximum: £25,000
Timescale: Same day |
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Minimum: £5 Maximum: £300,000
Timescale: Same day |
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Payment Method (Click on the image for more information) |
Minimum/Maximum amount per transaction & timescale |
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Minimum: £25 Maximum: £100, 000
Timescale:
3 to 5 working days via Bank Transfer
NOTE: If haven't receive within the above timeframe, allow 10 working days before contacting our Customer Service Team.
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Minimum: £5 Maximum: £33,000
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What are the timescales for reversing my withdrawals?
A: For non-UK customers: You'll be able to reverse your withdrawal request while it's still showing as 'pending'.
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Click HERE for more details.
Can I opt out of being allowed to reverse a withdrawal?
A: Yes. Please contact our Customer Service Team who will apply this restriction to the account.