What deposit and withdrawal options can I use?


Here's the list of payment methods that you can use on your William Hill account.


NOTES:

  • Availability of payment methods varies across countries.

  • If your withdrawal is lower than the minimum withdrawal amount for that payment method, you can still make the withdrawal as long as it's your total balance.

    • Example: Minimum withdrawal for bank transfer is £25. However, your current balance is £20.50. We'll accept a withdrawal of the full amount (£20.50), but if you attempt a partial withdrawal of £20.00, a message will appear advising the minimum amount is £25.

  • Visa's Original Credit Transaction will be unavailable for Fiji and Nigeria from August 14, 2021 onwards.

    • There will be a 2-3 day delay in receiving payouts.

    • Below are the withdrawal methods that will be available:


Debit Cards

NOTE: Since the 20th of June 2022, UK customers won't be able to deposit using Revolut.

  • Debit cards are a simple and secure way to make a deposit to your William Hill account.
  • We process domestic and international card transactions with Visa and MasterCard.
  • Minimum deposit by debit card is £5.

 

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Credit Cards (non-UK customers only)

  • Credit cards are a simple and secure way to make a deposit to your William Hill account.
  • We process international card transactions with Visa, MasterCard and Diners.
  • Minimum deposit by credit card is £5.

NOTES: Since the 14th of April 2020, UK customers can no longer deposit by credit card.

Since the 16th of February 2022, Irish customers can no longer deposit by credit card. Click here for more details.

 

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E-Wallets

  • E-Wallet is a secure system that stores your payment information for multiple payment methods and websites.
  • By using an e-wallet, you can complete purchases easily and quickly.
  • Sign up for one of the e wallets listed below, and deposit easily to your William Hill account.
  • Minimum deposit by e wallet is £10.
  • We're no longer supporting Pingit as an e-wallet.

NOTES: Since the 14th of April 2020, UK customers can no longer deposit by Paypal using funds from a credit card.

Since the 16th of February 2022, Irish customers can no longer deposit by credit card. Click here for more details.

 

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Apple Pay

  • Apple Pay offers an easy and secure way to deposit funds into your William Hill account directly from our iOS app.
  • Currently only available to UK customers depositing using GBP.
  • Minimum deposit by Apple Pay is £5.

NOTE: Since the 14th of April 2020, you can no longer deposit by Apple Pay using funds from a credit card or money service business.

 

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Online Banking

  • Online Banking allows performance of banking activities via the Internet.
  • By using an online banking service, you can complete purchases easily and quickly.
  • You can use this method if your bank supports the service.
  • Connect to one of the Online Banking services listed below, and deposit easily to your William Hill account.
  • Minimum deposit by online banking is £10.

 

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Cash Vouchers and Pre-Paid Cards

  • Cash Voucher or Pre-Paid Card allows you to deposit your cash and use it for online payments.
  • Choose one of the services from the list below to generate your Voucher or Pre-paid Card, and deposit easily to your William Hill account.
  • Minimum deposit by cash voucher or pre paid card is £10.

 

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Cash Transfers

  • Cash Transfers use well-known and reliable ways to withdraw funds from your William Hill account.
  • NOTES: Since the 30th of March 2022, UK customers won't be able to deposit using Bank Transfer payment method. However, this will be retained as a withdrawal option.
  • In the rare event you haven't received your funds within the timeframe stated below, please allow up to 10 working days before contacting Customer Service.
  • Delays may be connected to issues with your bank - if we need any further details from you, we'll reach out to you.

 


Q: What are the timescales for reversing my withdrawals?

For UK customers: As a result of guidance from The Gambling Commission, we’ve stopped allowing withdrawal reversals for UK customers since the 30th of June 2020.

  • Click here for more information.

For non-UK customers: You'll be able to reverse your withdrawal request while it's still showing as 'pending'.

  • Click here for more details.

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Q: Can I opt out of being allowed to reverse a withdrawal?

A: Yes. Please contact our Customer Service Team who will apply this restriction to the account.


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