The Withdrawal Process


A quick guide you in helping you withdraw your funds successfully.


How to Make a Withdrawal?

Click here to check the processing time, withdrawal fees and withdrawal methods you can use for your account


The Journey

 

STEP 1: Click "My Account" then look for "Withdraw".

STEP 2: Enter your desired withdrawal amount, then click "Continue." A pop-up window should appear where you can choose your withdrawal method.

  • NOTE: Withdrawal amount should be within your remaining account balance.

STEP 3: Once done, a message will appear along with the transaction number and the estimated time of arrival for your withdrawal.

STEP 1: Click "My Account" then look for "Withdraw".

STEP 2: Enter your desired withdrawal amount, then click "Continue." A pop-up window should appear where you can choose your withdrawal method.

  • NOTE: Withdrawal amount should be within your remaining account balance

STEP 3: If you wish to change your withdrawal amount, you can do so by clicking on "Change Amount"

STEP 4: Once done, a message will appear along with the transaction number and the estimated time of arrival for your withdrawal.


IMPORTANT: If you don't have a payment method set up yet, you'll need to deposit first before being able to withdraw using that payment method.

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