NOTICE: 25th and 26th December are UK bank holidays. We'll resume processing your withdrawals on the 27th  check here for our full list of withdrawal timescales.

What are the minimum withdrawal limits for various payment methods?


NOTES:

  • If your withdrawal is lower than the minimum withdrawal amount for that payment method, you can still make the withdrawal as long as it's your total balance.
  • Example: Minimum withdrawal for Bank Transfer is £25.
  • However, your current balance is £20.50.
  • We'll accept a withdrawal of the full amount (£20.50), but if you attempt a partial withdrawal of £20.00, a message will appear advising the minimum amount is £25.
  • Visa's Original Credit Transaction will be unavailable for Fiji and Nigeria from August 14, 2021 onwards. There will be a 2-3 day delay in receiving payouts.


Debit Cards

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Credit Cards

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E Wallet

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Apple Pay

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Online Banking

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Cash Vouchers & Pre Paid Card

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Cash Transfers

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What are the timescales for reversing my withdrawals?

UK customers: As a result of guidance from The Gambling Commission, we’ve stopped allowing withdrawal reversals since the 30th of June 2020.

If you're not a UK customer, you'll be able to reverse your withdrawal request while it's still showing as 'pending' (click here for more information).


Can I opt out of being allowed to reverse a withdrawal?

Yes. Please contact our Customer Service Team who will apply this restriction to the account.


Still looking for answers? Contact Us
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